Privacy policy

Brand Media, a business registered in France, is the controller of your account and marketing-service data. Contact us using the Contact page to exercise your rights.

We collect names, email addresses, login information, organization memberships, uploaded brand files and content, support messages, and available usage, device and IP data. These support account administration, service delivery, support, security, fraud prevention and improvement. We do not publish your content to social accounts without your request and consent.

Our legal bases are contract performance for accounts and services, legitimate interests for security and improvement, legal obligations for required records, and consent for marketing or non-essential tracking when used.

Necessary data may be shared with hosting, AI, support and analytics providers, legal/accounting advisers and authorities where legally required. Stripe receives order data for payments, subscriptions, invoices and taxes according to the plan’s payment handling. We do not store full card numbers.

We retain account and content data while providing the service and thereafter only as needed for legal obligations or disputes. Subscription cancellation alone does not delete content. You may request export or erasure, subject to legally required records. Data is deleted or anonymized when no longer needed.

We apply appropriate technical and organizational measures, encrypted connections and organization-level access controls. Providers may process data outside the EEA with applicable safeguards, including adequacy decisions or Standard Contractual Clauses where required.

Under GDPR you may request access, rectification, erasure, restriction, portability, objection and consent withdrawal, without affecting prior processing. We respond within one month, subject to lawful extensions. You may complain to the French CNIL.

Essential session cookies and browser storage support sign-in, language and workspace choices. If non-essential analytics or marketing tracking is added, appropriate consent will be requested. You can manage browser preferences and contact us about them.