Refund policy

Brand Media offers 30 days from the order date to request a refund. Mandatory statutory rights remain unaffected.

Request a refund through our Contact page with order details. Approved refunds are processed by Stripe to the original payment method under applicable terms. Where Stripe acts as Merchant of Record, use the transaction support shown on your receipt.

Cancelling renewal prevents future billing according to your subscription status but does not automatically submit a refund request. Do not send card numbers or security codes in support messages.